Mövenpick Hotel and Apartments Bur Dubai

Dear Guest, Thank you for taking the time to share your feedback following your stay with us. We always strive to give our guest a pleasant experience at the hotel, we are however sorry that we fell short. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We will certainly review the points that you highlighted in a view of improving our services. We are truly sorry that you left Dubai with such a negative Impression of our hotel. We do hope that despite the shortfalls experienced if you would allow us another opportunity to be of better service to you and retain your faith in our hospitality. Sincerely, Fabien Chesnais General Manager