Neptune Luxury Resort

Dear Thomas, Thank you for taking the time to share your feedback about your recent stay and for choosing Neptune Luxury Resort for your vacation. We are pleased you found our staff friendly and enjoyed the variety of food offered at our buffet. We strive to provide personalized service and take great pride in the efforts of our reception staff. We apologize that your experience in this regard did not meet your expectations. Regarding bed preferences, such as opting for a double bed instead of two singles pushed together, please inform us of your preference either before your arrival or at check-in. Your comfort is a priority for us, and we will ensure to arrange this for your future stays. Thank you once again for your valuable feedback. We sincerely value your patronage and look forward to the opportunity of welcoming you back to Neptune Luxury Resort for an even more enjoyable experience in the future. Best regards, Neptune Luxury Resort