Oriental Residence Bangkok

Dear Michael, Thank you very much for taking the time to share your detailed and balanced review of your stay with us. We truly appreciate your thoughtful feedback and are delighted to read that you thoroughly enjoyed your time at our residence. It is a pleasure to know that you valued our attentive and service-oriented team, the high standard of our public areas, and the comfort and equipment of your room. We are especially pleased that you enjoyed the full kitchen amenities, daily replenishment of coffee, tea, and water, as well as the breakfast selection and overall restaurant quality. At the same time, we thank you for highlighting the areas where we can improve. Your comments regarding the size of the refrigerator, the temperature at which red wine was served, and the condition of the curtains and ceiling coverings in the pool area are taken very seriously. Please rest assured that these points have been shared with the relevant departments for review and corrective action, as maintaining a true five-star standard is of great importance to us. Thank you once again for choosing to stay with us while traveling alone. Your kind words and constructive remarks are invaluable in helping us enhance our services, and we very much look forward to welcoming you back for another enjoyable stay in the future. Best regards, Wasan S. ( Tar ) Guest Experience Manager & Quality