Princess Andriana Resort & Spa

Dear guest, At this crucial juncture, we genuinely appreciate your review following the fire evacuation, as it guides us in making continuous progress in enhancing our emergency procedures. During the evacuation, almost all our staff were on-site, working diligently to ensure the safety of all guests. They went door to door and throughout the facility to make sure no one was left behind. Your safety is our priority. We understand your discomfort and disappointment. It's important to remember that the forest fire affected everyone, including our staff and their homes. Some had to leave to protect their homes and their loved ones as well. Thank you for your understanding during this challenging time. If you have any questions, please feel free to reach out to us. We value your safety and comfort above all else. Best Regards, H Hotels Collection