Two Seasons Hotel & Apartments

Dear Heiko Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We truly appreciate your kind words and are delighted to hear that you had a positive experience overall. We are glad to know that you found our location convenient for accessing various attractions in Dubai, thanks to the excellent metro connectivity. We understand that the public beach nearby may lack certain amenities like loungers and umbrellas, but we hope the proximity to the beach added value to your stay. It's great to hear that you found your room to be super clean and that our housekeeping team ensured a daily cleaning service. We apologize for any inconvenience caused by the street noise. Please rest assured that we continuously work on improving our soundproofing measures to provide a more peaceful environment for our guests. We are pleased that you had no complaints about our service, and we strive to maintain a high level of hospitality throughout our guests' stay. Your feedback on the breakfast is duly noted, and we appreciate your feedback on its adequacy. We will continue to enhance our offerings to ensure a satisfying dining experience for all our guests. Moreover, we are delighted that you found our pool clean and the availability of sun loungers satisfactory. We take pride in providing well-maintained facilities, including the fitness center and sauna, and we regret that you did not have the opportunity to utilize them during your stay. Lastly, we appreciate your positive remarks about our hotel. We acknowledge that it may have an older charm, but we place a strong emphasis on cleanliness to ensure a comfortable and enjoyable stay for our guests. We are pleased that you found our proximity to the metro station advantageous for exploring the city and visiting popular destinations such as Dubai Marina, Mall of the Emirates, Dubai Mall, and Burj Khalifa. Thank you once again for your valuable feedback. We sincerely hope to have the pleasure of welcoming you back in the future and providing you with another memorable stay.