Aus der Schweiz- Preis-Leistungs-VerhältnisSehr schlecht
- Von Gastfreundschaft noch nichts gehört - Restaurant hatte kaum Auswahl, alles war ständig kalt, und sehr kleine Menuauswahl (lediglich die Fajitas/Tacos waren okay)
Beliebte Aktivitäten
- Strand
| Infos zur Reise | |
|---|---|
| Verreist als: | Freunde |
| Dauer: | 1 Woche im Dezember 2018 |
| Reisegrund: | Strand |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Filipa |
| Alter: | 26-30 |
| Bewertungen: | 1 |
Dear Maria; First of all allow me to thank you for having decided to spend your vacation with us at Villas HM Palapas del Mar. On the other hand I really regret any inconvenience you may have experienced during your vacations at our facilities. On the behalf of my entire team I would like to offer you our most sincere apologies for any discomfort you may have been through. Please rest assured that we have highlighted your comments in order to address them immediately to each head of the food and beverages with the only purpose of taking preventive actions and avoid any future similar situation. I would like to reiterate our apologies for not having exceeded your expectations, we hope you can give us the opportunity to serve you again and show you our improvements, especially with the points you have mentioned. Sincerely, Cesar Jimenez Customer Service Manager Villas HM Palapas del Mar
