Aus Deutschland- Preis-Leistungs-VerhältnisSehr schlecht
Zimmer wird nicht richtig geputzt Die Koffer werden am letzten Tag nicht runter gebracht Es wird nicht verabschiedet Personal unfreundlich Trotz Beschwerde keine Verbesserung NIE WIEDER
Reine Katastrophe Dreckig ecklig
Das Essen war super
Nicht gut
Der busfahrer vom Flughafen zum Hotel war sehr unfreundlich Die lange war ganz gut alles gut zu erreichen Die Fahrt hat 20 min gedauert
Beliebte Aktivitäten
- Strand
Wir haben nichts unternommen
| Infos zur Reise | |
|---|---|
| Verreist als: | Familie |
| Dauer: | 3-5 Tage im Oktober 2018 |
| Reisegrund: | Strand |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Teni |
| Alter: | 31-35 |
| Bewertungen: | 1 |
Dear Guest; Thank you so much for taking your time for writing a review about our hotel. But we are very very sad about the review. Your feedback is very important to us in order to continuously improve our hotel and service quality. The air port transfer is not about the hotel. As Hotel Management, we attach great importance to cleanliness. During your stay, if you complained to the Guest Relations Department, we could Controle. Guests sometimes hang Do Not Disturb Card on the door and the room is not cleaned. Nobody enters the room when this card hangs on the door. Unfortunately, guests sometimes do not know that. Because we are in service sector, this issue is very important for us. Waiters or bartenders serve the guests, take drinks orders, bring drinks, collect empty glass, plate etc.and clean the tables. It's a routine. Generally, guests do not complain about this, because we have a very hard-working staff. There may be momentary situations. However, if the guest said to waiter ‘’ I want a table or drink’’ The staff helps immediately. We are sad that you are not happy in our hotel. I hope to you give us another chance and we have a chance to welcome you again. Best Regards Guest Relations Manager Firuze TOKGÖZ
