Creta Maris Resort

Dear Guest, Thank you for your feedback regarding your stay at Creta Maris Beach Resort. We are sorry that we have not fully met your expectations during your holidays with us. We would like to inform you that in case of a guest’s dissatisfaction with the provided drinks, except from our all-inclusive catalogue, we also do offer an additional catalogue of special drinks and cocktails with extra charge. In this way we ensure to meet all our guests’ needs. As regards to your comment concerning your room’s condition, please allow us to explain that we do our best in order to provide best accommodation’s services. However, we always urge our guests to inform our staff in case they dealing with a problem or issue during their stay, in order for us to act accordingly and offer the best solution. Lastly we would like to inform you that our Late Departure Room is a new area, constructed only two years ago, so we are surprised that you recommend a renovation in this area. We hope to welcome you again in the future in our resort and offer you an ameliorated holiday’s experience. Best Regards, Faye Papaioannou