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Ok, eher was für Familien (31-35)
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Verreist als Paar • August 2024 • 2 Wochen • Strand
Ok, eher was für Familien
5,0 / 6

Allgemein

Das Bett war kein King size Bett sondern zwei einzelne Betten zusammen geschoben.. die Reinigung der Zimmer war für ein 5 Sterne Hotel nicht ausreichend genau so wie das Essen im hauptrestaurant leider qualitativ nicht wie erwartet war. Das ist wohl der riesigen Größe des Hotels geschuldet. Viel zu viele Leute, zu wenig Ruhe Bereiche für erwachsene. Bzw nicht ausreichend darauf hingewiesen. Beim essen hätte ich mir einen Bereich nur für Erwachsene gewünscht. Da es durch die vielen Kinder viel zu laut war. Für Familien ist das Hotel gut geeignet aber für Paare leider nicht. Ansonsten war aber toll, dass es viele Bars und Snacks überall gab und auch der Strand war in Ordnung. Allerdings sehr viele große Felsen im Wasser. Es war trotz allem ein ganz netter Urlaub. Das Personal war sehr freundlich.


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  • Strand

Infos zur Reise
Verreist als:Paar
Dauer:2 Wochen im August 2024
Reisegrund:Strand
Infos zum Bewerter
Vorname:Ok, eher was für Familien
Alter:31-35
Bewertungen:2
Kommentar des Hoteliers

Dear Guest, We wish to thank you for selecting Creta Maris Resort for your holidays in Crete! Your comments are welcome, and we are most grateful for the time you have taken to provide your concerns and pleasures alike. We are always looking for opportunities to level up our services and your input is the most valued tool towards that goal. Please allow us to mention that Creta Maris Resort is a family friendly resort, yet thanks to its architecture and size, offers various options of accommodation, entertainment and dining so that our guests can choose the ones that best match their preferences. Our resort offers 11 swimming pools, 7 restaurants, one of which is dedicated to adults and children over the age of 16, 10 bars, one of which is dedicated to adults only, 5 snack points and various other facilities. For a more tranquil dining experience, our second main restaurant Estia or our thematic restaurants are great options, while our Bungalows area offers quieter and relaxing options of pools and accommodation. Regarding the bedding in your room, please be kindly informed that some of our room types come either with a king–size bed or twin beds. If you have a specific preference regarding your bed type, you may add a comment in your reservation, and we will be more than happy to satisfy your request upon availability. Even upon arrival, our Front Office team will be grateful to assist you and go above and beyond to offer you the most ideal room according to your preferences. Moreover, cleanliness has great significance for us. We try our utmost to maintain our facilities in top-notch condition and deliver the best possible housekeeping services. We truly hope you had brought your concern regarding the cleanliness of your room to our attention while you were still here, so that we could do everything in order to ameliorate your experience. Your direct communication is always something that we seek as it helps us meet your expectations and offer fully satisfactory experiences. We would have truly loved to listen to any of your concerns or your food preferences so that we could do our best to make something special for you, customized to your personal liking. Nonetheless, please be assured that we will share all your comments with the relevant departments of our resort, being genuinely committed to constantly assessing and improving our services. Once again, thank you for choosing Creta Maris Resort. We hope to have the chance to welcome you again in the future to offer you an ameliorated experience. Best regards, The Creta Maris Management team