Falkensteiner Club Funimation Borik

Dear Mrs. Carolina, thank you for your detailed feedback regarding your stay here at HolidayCheck! We are really sorry that you did not enjoy your stay and that you think that we did not deserve 4 stars. We do not believe that your 2-star rating and comments reflect the real state of affairs in our hotel as our guest-oriented team, the rich and varied All Inclusive offer as well as the well-kept park and pool area are the most important factors for our long-lasting success as one of the most popular and most visited hotels in the region. We will take your constructive criticism into account for further planning, and we apologize for the inconvenience during your stay with us. We hope that despite your unsatisfactory impressions, you will give us another chance so that we can provide you with the stay you expect from a 4-star hotel. In the meantime, we wish you all the best! With kind regards from Dalmatia, Nina Rajić Guest Relations Manager