Mitsis Norida

Dear Peggy, we would like to thank you for choosing Norida Beach for your holidays on Kos and for taking the time to write a review on HolidayCheck about your recent stay with us. We are very pleased that the service provided by our team has exceeded your expectations, but at the same time, we were disheartened to learn that you were not entirely satisfied with your stay. Concerning our main restaurant, indeed, it can be a bit busy and hectic in the peak times, but those who are looking for quietness and doesn’t want to wait can visit main restaurant a bit earlier or later, to avoid the rush of the majority of our guests, we are sorry that you didn’t use the opportunity to visit our a-la-carte restaurants, where one can certainly enjoy the tranquillity. Regarding the sunbeds reservation, indeed our renovated pool area is very popular and guests tend to reserve the sunbeds around it, but we would like to inform you that we already started to take some actions and take away the towels from the sunbeds which are not used for more than one and a half hour, at the same time one can always find free sunbeds on the beach at any time of the day. Having said that, we are very sad to read that you felt disturbed by noise and loud music of the resort. Though our aim is for all of our guests to enjoy a wonderful and relaxing holiday at Norida, it appears that we failed to offer it to you. Please accept our apologies and rest assured that all of your comments are highly considered and looked into by all of us and any possible actions to improve the issues raised will be taken. Thank you once again and we hope to have the chance to welcome you once again in order to offer you a better holiday experience. With best regards, The Management Team