Mövenpick Hotel and Apartments Bur Dubai

Dear Guest, Thank you for taking the time to share your feedback following your stay with us. It was truly a pleasure having you as our guest and receiving your valuable feedback. Whilst, we were happy that you enjoyed the warm hospitality by the team and the variety of scrumptious food, we regret our guest room that you stayed in was not up to your greatest satisfaction. We were very disappointed that your stay was marred by excessive noise created by the housekeeping. Every guest, indeed, deserves to truly unwind in maximum comfort during the stay with us and I am genuinely sorry that we have let you down. Subject to availability, we do have disabled friendly rooms but prior information on any preferences or special request would enable us to allocate a better room and ensure a comfortable stay for our guests. Nevertheless, we do appreciate you for sharing your feedback with us and hope that you would accept our sincerest apologies for the discomfort that caused you. With kind regards Fabien Chesnais General Manager