Rixos Al Mairid Ras Al Khaimah

Dear Mr.Walter, Thank you for taking the time to share your detailed feedback with us. We're pleased to hear that you found the location convenient and appreciated the cleanliness of the rooms, particularly the efforts of our team members Sahra and Nure. It’s also great to know that Anita and Kali provided you with exceptional service by the pool, and that you had a positive experience with the overall service. We sincerely apologize for the areas where we did not meet your expectations, especially regarding the dining experience. Your comments about the food variety, quality, and the atmosphere in the dining area are valuable to us, and we will take them into account as we continue to improve our offerings. Regarding the request for room numbers, we understand this might have been inconvenient, and we are reviewing this process to make it more seamless for our guests. We appreciate your feedback about the spa area and will work to ensure that the services and offers are more visible and accessible to all guests. Thank you once again for your review. We hope to have the opportunity to welcome you back in the future, where we will strive to provide an improved experience. Best regards, Guest Relations Team Rixos Al Mairid Ras Al Khaimah