Rixos Al Mairid Ras Al Khaimah

Dear Ms.Petra, Thank you for your continued loyalty and for staying with us 13 times! It’s wonderful to hear that you consider our hotel an absolute family favorite. We’re delighted that you appreciate the spaciousness, the many pools, and the exceptional service and cleanliness provided by our dedicated team. We understand how important it is for our returning guests to see the charm of the hotel maintained, especially during our transition from Hilton to Rixos. Rest assured, we are committed to preserving the warm and welcoming atmosphere that you’ve come to love while continuing to enhance our offerings. We acknowledge your concern about the price increase and truly appreciate your feedback. We are constantly striving to offer the best value and experience for our guests, and your input is invaluable as we navigate these changes. It’s fantastic to know that you enjoyed our spacious rooms, especially the comfortable beds, as well as the variety of dining options, from our buffets to the a la carte restaurants. We’re also glad that our gym, wellness area, and entertainment programs added to your enjoyable stay. Your support and kind words mean the world to us, and we sincerely hope to welcome you back for your 14th stay with us. Please feel free to reach out directly if there’s anything we can do to make your next visit even more special. With warm regards, Iana Kuka Front Office Manager +971 (0) 7 228 8844 iana.kuka@rixos.com