Creta Maris Resort

Dear Guest, Thank you for choosing Creta Maris as your desired holiday destination in Crete and thank you for sharing your feedback of your stay. We are very happy to read that you enjoyed the culinary options offered in our restaurants as we consider gastronomy an integral part of your experience. Enjoying good food is essential for Cretans and this is something we hold dear when curating the gastronomic experiences in Creta Maris. Regarding the table reservations, we kindly note that they can be made through the mobile app. Wishing to ensure equal opportunity for all our guests to enjoy our thematic and a la carte restaurants, we only allow dinner reservations to be completed either one day in advance or on the same day up to 15:00h. That means that each restaurant’s entire capacity is available for booking every day. Alternatively, our restaurant hostesses are always happy to assist you with your dinner reservations. Furthermore, we kindly note that reserving sunbeds is not allowed in Creta Maris. We always do our best to inform our guests accordingly, with both printed and digital materials as well as direct communication, asking our guests to respect this policy that is established to ensure equal opportunity for every guest who wishes to enjoy our pools and beach. If towels are placed to unofficially reserve sunbeds before our pools open in the morning, our pool attendees are instructed to remove them. If at any point you face difficulties with finding available sunbeds, our team remains at your entire disposal to provide assistance. As for the beach towels, as they are provided for all our guests in all room types, you may exchange your used towels for clean and dry ones at our two towel stations. The one is located at the main pool of Maris building and the second one is at by the main pool of Terra building. Thanks to the architecture and the size of Creta Maris especially the great number of rooms, it is possible to offer various options of accommodation not only providing different views but also in different locations so that our guests can choose the ones that best match their preferences. Some rooms have bathrooms with bathtubs, while others are equipped with showers. If you have a specific preference, you are welcome to request either option at the time of booking, and we always do our best to accommodate your request, subject to availability. Furthermore, if upon arrival, your room does not meet your expectations, we encourage you to contact us as we are always willing to go above and beyond to offer you the best possible holiday experience. Nonetheless, rest assured that your kind comments and suggestions are noted for further consideration, as we are always looking for ways to level up our services and facilities. We hope to welcome you back whenever your travels bring you back to Crete. Best regards, The Creta Maris Management team